Thursday, March 7, 2013

For the Children

Hi! Three months later. While the days have become a little bit of a routine at Phoenix Charter Academy, today was different, because it was the 2013 Benefit Gala. Since PCA is a nonprofit organization, an event like this makes perfect sense. We raised a lot of money - I would guess maybe around $20,000 plus? - though I could never give you an exact amount. Someone else was keeping track; that was not my job.

My job was A/V for the show. Now, I wasn't really in the background so much as tucked into a corner of the stage and running back and forth between there and the projector room, which was past a hallway and tucked into another smaller room. All the materials were prepared for me: Powerpoint slides, music, and even a short film. My main duties were to make sure everyone can see everything in a pretty fashion in the right order, and that the sound was going at the right volume.

That sounds simple, except that the game plan keeps changing because one of the two MCs like to improvise quite a bit. I didn't mind, it kept the show lively. So did the hanging projector which didn't seem to like staying in one set space, so I had to readjust it a few times. So there were about 200 to 300ish people put into this small to moderately sized space with a stage. There were some cocktail tables in front with dainty chairs, but most of the people were standing. Food trays with deliciousness were scattered all around the space, with drinks, tshirts, raffles and other paraphernalia at the edges.

There was dancing, a silent auction and a live auction and some speeches. The speeches were the most moving parts for me. Here we were, in a recovering economy, with so much pessimism going on everywhere, but there are still people out there willing to invest in underprivileged teenagers on the off chance that most of them will turn out okay (despite horror stories like juvey time and drugs). It also reminded us that the day to day work that we do - for me, fixing computers, but for the teachers and tutors, urging young adults to go back to class - has a deep impact, and we are actually making life and circumstances much better for a lot of people.

While the planning was a collaboration between 3 women and took months, the actual implementation only took a few hours, and the modest school building was transformed into a place to entertain and to be entertained. The raffle prizes were impressive, too. Red Sox tickets, Celtics tickets and the signed basketball, cooking classes, trips to different states, and even a band playing live at your house for an hour and a half. The school staff with maybe a handful of students and interns, about less than 150 people, put all of this together - after teaching 5 hrs of classes - within 4 hrs. It amazes me how efficiently people can work and the amount of things they can accomplish when they agree on something.

For me, there was even a short personal span during the day when I accompanied my supervisor and 3 female students to a CVS to shop for pantyhose. The 3 girls were friends, and 2 of them were a lesbian couple, my supervisor did the driving, and then there's me riding shotgun. They were talking about teenaged girl things: gossip, boys, condoms, the tiny variations of colors in different products. This work place is truly like no other, and I can see why the people who can endure the long hours and emotionally demanding workload retrieve so much satisfaction from it. They defy statistics and normal logic in the most steadfast and optimistic ways possible. It's hard not to grow to at least like them a lot.

Friday, December 28, 2012

Not Sex and the City

Merry Christmas! And a Happy New Year! Did you catch one of those sales and get a great deal? I know I did. I bought this pink croquet-ed Arden B. dress (originally a $59.99 value!) for $23.59. For my facebook friends and all of two followers, I realize that I haven't written for three months. There's plenty to catch up on!

My battles with organizational culture are largely over - I tend to just do what I believe is my job and ignore the rest nowadays. I managed to stay with this fourth supervisor - thank goodness! Tasks are being taken care of, despite everyone's misgivings over who does what, how to say so-and-so, and territorial boundaries. I organized the student database, monitor (and troubleshoot, when devil magic happens) the school's one hundred and eighty computers, and fulfill the legal technology requirements for this charter school.

On the first day that I arrived at Phoenix Charter Academy, the internet was down. I hadn't gotten a chance to know every face and the building, much less the school's network yet, but the pressure was on already. "Fix the internet," someone suggested to me. Such a warm welcome.

When the internet was finally okay after three long days, then the next big project was to fix the phones. Having called Comcast and CBE, I suddenly got a crash course on IT phone networking, and the way that it is not on the same network as the internet. Each phone is connected to an ethernet wall jack, which is connected to a large switch box (like a router but for phones) and there were more phones than there were empty switch holes, so I had to change around the wires to fit everything.

While these two projects were going on, there are consistently staff members who use other people's laptops to send emails to me to complain about how sometimes they can't get internet, or the laptops don't start, or the screen is black. This happens especially often when one of the members of the "data team" has me administer online surveys to the students about their feelings while in school.

I am this school's current IT department. I'm making up the rules as I go.

Oh yea, how about that hurricane Sandy? She knocked out five of our servers, so that when the school opened up again, none of the teachers can print anything, and it was four hours of panic, and then a huge meeting about preparedness at the end of the week. I had to find those programs - all virtual operating systems, by the way - and put them back online, because Sandy created a momentary blackout.

Or two weeks ago, right before Christmas, when three teachers spilled drinks on their laptops when they were lesson planning at home. As Britney Spears once sang, "Are you kidding me?" I had to disassemble them to wipe the insides up and then spray them with pressurized hydrogen or something to clean it all up. Not everything was saved, but I did my best. Taking apart computers was my idea, but Phoenix Charter Academy isn't training me. My asking the right questions to three or four IT staff members from other organizations is.

I'm really enjoying this vacation, though. Hanging out with people almost every day, learning about the better eats and places of Boston with a group of people I've recently begun to get closer to. There's a chocolate restaurant, did you know that? There are also two really good art museums. A pretty man showed me that there's such an item as Christmas rap. That's right, not wrap - rap.

Happy holidays, everyone.